CSMT - Certified Service 3.9.1

Certified Service Mobile Toolbox (CSMT) is a mobile tool designed specifically for General Motors Dealer Service personnel. This comprehensive tool offers a range of features aimed at improving efficiency and streamlining processes:

• Pre-authorization of specific warrantable repairs (PRA), allowing for easy and efficient approval.
• Utilization of photos to enhance the Part Return Process (PPR), ensuring accuracy and expediting the process.
• Ability to send part information for traceability (RPT), simplifying the tracking process.
• Submission of detailed Field Product Reports (FPR), facilitating thorough documentation and analysis.
• Easy access to vehicle recalls (Recall), providing essential information for quality assurance.
• Convenient access to the Service Workbench, offering a centralized platform for all service-related tasks.

All modules within the Certified Service Mobile Toolbox also offer the option to include embedded images and videos of the specific vehicle under review, allowing for enhanced visual documentation.