CSMT - Certified Service 3.9.1

General Motors Company – Freeware – iOS
out of 365 votes

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<p>Certified Service Mobile Toolbox (CSMT) is a mobile tool designed specifically for General Motors Dealer Service personnel. This comprehensive tool offers a range of features aimed at improving efficiency and streamlining processes:</p>

<ul>
  <li>Pre-authorization of specific warrantable repairs (PRA), allowing for easy and efficient approval.</li>
  <li>Utilization of photos to enhance the Part Return Process (PPR), ensuring accuracy and expediting the process.</li>
  <li>Ability to send part information for traceability (RPT), simplifying the tracking process.</li>
  <li>Submission of detailed Field Product Reports (FPR), facilitating thorough documentation and analysis.</li>
  <li>Easy access to vehicle recalls (Recall), providing essential information for quality assurance.</li>
  <li>Convenient access to the Service Workbench, offering a centralized platform for all service-related tasks.</li>
</ul>

<p>All modules within the Certified Service Mobile Toolbox also offer the option to include embedded images and videos of the specific vehicle under review, allowing for enhanced visual documentation.</p>

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